Shop Policies

Welcome and thank you for visiting our shop policy page. If your inquiries are not answered by the following information please send us an email at info@iconoclasp.com and we will provide answers as soon as possible!   


Payment Methods:  We accept Paypal and major credit cards

 

Processing:  We are predominantely a handmade to order brand.  A few of our pieces are ready to ship but orders that need to be processed can take  3-14 days to ship.  If an item is needed by a certain date please contact us at info@iconoclasp.com to check on processing times for the desired items.


Shipping:  We ship worldwide!  Orders are shipped through USPS with tracking information provided.  Combined shipping discounts are automatically applied during checkout if more than one item is purchased.  Each additional item is sent at half off the standard shipping rate.

Returns:  We accept returns and exchanges.  Items must be returned within 2 weeks of delivery.  Full refund for the item list price is issued once the item is received back.

Please send returns and exchanges to:

ICONOCLASP
1451 Lake Dr SE #6854
Grand Rapids, MI 49506-1760